Every business has its own lingo, and if you have a working knowledge of the jargon in the car business, it will help you in your negotiations.

It's not a completely different language they use, just certain phrases that you may or may not understand.

Speaking the dealer's own language will clue them in that you know a few things about the car business...and they will most likely shoot straight with you.

Here is a list of expressions you will hear, including their translation:

Fresh up: A new customer who walks on the lot.

Be Back: A customer that has been to the lot before and is returning.

Phone Pop: A customer who called in and is visiting the lot as a result of the phone call.

Spoon or Bone: A customer who is handed to a salesman by the sales manager.

A Nickel: $500.00

A Dime: $1,000.00

Home Run: A huge profit on a car deal.

Full Pop: A deal that was purchased at full MSRP with no discount.

I ripped his head off: A huge profit on a car sale.

I held a grand on the trade: Keeping profit from the customer by showing him that his car is worth $7,000, when in reality the ACV was $8,000.

He's hook in the trade: A customer who is upside down in his trade in, meaning his car is worth less than what he owes on it.

He's buried in his car: Phrase used to describe a customer that has so much negative equity in his trade in that he can't get out of it.

He's a jack: A customer who is not in the market and just wasting the salesman's time.

Front End Profit: The gross profit gained on the sale of the car itself.

Back End Profit: Gross profit gained on the financing of the car and any other product, like warranties, LoJack, etc.

Reserve: Profit gained on the financing...if rate is bought for 4% then sold for 6%, dealer makes 2% worth of reserve.

Carry back is too high, get some more cash: Carry back is the total amount financed.

I need some glue: Something to get from the customer in order to keep them in the dealership, like driver's license, the keys to their trade in, etc.

He's a get me done: Describes a customer who has bad credit that would take any car he could get financing on.

He's a bog or He's a roach: A person with bad credit.

It's a mini deal: A minimum profit for the salesman, typically around $100 for the salesman.

We hope that this DealerSpeak cheatsheet helps you snag that perfect deal for your new or used car...We're here to help.