Getting the Best Deal - The Secrets of Talking to a Dealer
If one of your in-laws is a car dealer, speaking to them may be only slightly annoying. When you
are dealing with a dealer in a dealership, however, being able to speak can save you thousands of
dollars. Studies have shown that when
buying a new car, those customers who are
able to negotiate can save thousands of dollars. Even if you are not a master negotiator - even if you
have the social skills of a Peruvian hermit - the good news is that you can learn a few basic tips
for negotiating that can save you a lot of money when
buying a new car.
Know As Much as You can About Buying a New Car
Before you even peek into a dealership, research extensively. Look at sites such as
Autobytel.com,
Autoweb.com,
CarSmart.com,
NADAGuides.com,
Edmunds.com,
Cars.com,
CARFAX.com and
eBay.com for incredibly useful information about cars and car pricing. When you know
which model you want, be sure to research that model extensively. What features does it come with?
What are users saying about it? The less you look like someone who knows nothing about
buying a new car, the less likely you will be taken by a lot of slick talk.
Even better, consider
buying a new car via fax - call several dealerships and get
them to fax information to you about specific models you are interested in. Ask for their best
prices to be included in the fax. Then, when you are actually
buying a new car you
will have a paper number to work with.
Speak and Act Confidently
Make eye contact, stand up straight and smile. Dress business casual so that you will be taken
seriously but won't look too affluent. Leave most of your paperwork at home or the dealer may
assume you are just browsing. Allow yourself at least two or three hours of daylight at the
dealership to see everything about the car. Ask for a demonstration and test drive. Don't bring
anyone - kids, an easily distracted friend - who will be a distraction for you during the long car
examining and buying period.
Buying a new car is a big purchase and you should
sound and act like someone ready to make such a purchase.
Show You Know As Much as the Dealer about Buying a New Car
Be sure to use language which shows that you have researched before
buying a new
car. Don't just as about the engine - ask specifically about horsepower and torque.
This will show that you will not be easily distracted by the simpler features of a new car.
Also, know about the process of buying a car. Don't sign a release form for a credit check or
answer detailed questions about your finances until you are ready to negotiate price - which is
generally only when you have firmly decided on a dealer and on a car.
Take a Cooperative Rather than Aggressive Attitude
Many people feel that having a take-no-prisoners attitude is ideal when
buying a new
car. Nothing is further from the truth. Not only are most people uncomfortable in an
inflexible role, but being unpleasant will not make a dealer more willing to negotiate. Treat the
dealer appropriately: As a professional who is part of
buying a new car. Ask the
dealer's opinions about features and about comparisons to models. When it comes to negotiating
price, explain firmly what you are willing to pay and what features you really need. If you are
not getting a price you want, stay calm and say, "Well, I really like the service I am getting at
this dealership and would like to
buy a car here, but my budget is not very
flexible right now. Is there some way we can find a solution to this?" Approach the negotiation
as a cooperative economic effort. In the end, however, feel free to walk out if you find that you
will get a better deal elsewhere.
Buying a new car should be a money choice like
any other - you should not be bullied into a car you can't afford.